德国KAYSEN凯森生产车间

德国凯森泵业为您终身服务：

一、售前服务：

做到技术与销售的结合服务，让用户的每一次采购都有服务的体验。

1、进行采购前产品技术沟通和交流，主动给予建议。

2、在进行产品型号选择时考虑是否成本低化工矿效率大化。

3、不能达到工况要求时，根据客户的特殊要求，安排设计师合理改善。

二、售中服务：

尊重每位用户；给用户一份轻松，放心的整体价值服务。

1、进行：比价格，比质量，比服务，反思是否有不做到位的地方。

2、严格按相关标准和技术要求进行阀门的检测和试验。

3、在合作过程中，依照合同，保质保量准时交货，随时保持与用户联系。

4、生产期间，相关技术人员可来凯森Kaysen公司进行产品监造和检验，同

时，凯森Kaysen会提供该产品的结构图及详细文件资料，来做监造文件。

5、对特殊工况或定做的产品，可协商技术员亲临现场指导。

6、凯森Kaysen在发货前以进行产品型号、口径、数量、件数的确认。

三、售后服务：

的服务铸就的企业让客户无后顾之忧。

1、按合同要求提供产品的合格证、铭牌、检验报告、产地证名、安装说明

书等。

2、顾客在验收产品过程中，如出现与合同要求不符时，我司接到顾客通知

后两小时内给予处理。

3、我司提供十二个月以上产品质保期，时间从验收合格之日起计算。

4、在正确安装和使用下，出现产品质量问题，本公司将负责到底。

The German pump for your lifelong service kaysen:

First, pre-sales services:

To achieve the combination of technology and sales services, so that users of each purchase has a service experience.

1, before purchasing technical communication and exchange of products, take the initiative to give advice.

2, in the product model selection, consider whether the lowest cost, chemical ore efficiency maximization.

3, can not meet the requirements of the working conditions, according to the special requirements of customers, arrange designers reasonable improvement.

Two, the sale of services:

Respect for each user; give users a relaxed, assured overall value services.

1, the performance price ratio: price, quality, than service, reflect on whether there is no place in place.

2, strictly according to relevant standards and technical requirements for valve testing and testing.

3, in the process of cooperation, in accordance with the contract, quality and quantity, punctual delivery, always keep in touch with the user.

4, the production period, the relevant technical staff to make inspection and Kaysen company in the same product supervisor

When Kaysen will provide the structure diagram of the cayson products and detailed documents, to do inspection documents.

5, for special conditions or customized products, may consult professional technicians in person on-site guidance.

6, Kaysen Kaisen before delivery by phone for product type, diameter, number, number.

Three, after-sales service:

The first- service casts the first- enterprise, lets the customer have no worries.

1, according to the requirements of the contract to provide product certification, nameplate, inspection report, certificate of origin, installation instructions

Books, etc..

2, customers in the acceptance process, such as the emergence of inconsistent with the requirements of the contract, we received customer notification

After two hours of treatment.

3, we provide more than twelve months product warranty period, the time from the date of acceptance of the calculation.

4, in the correct installation and use of products quality problems arise, the company will be responsible for the end.